Shipping Policy
Last Updated: October 14, 2024
At Vertex Integrated Services, we strive to provide you with the best shipping options. This policy outlines the details regarding our shipping practices.
1. Shipping Methods
- Delivery Options: We offer various shipping methods to accommodate your needs, including standard and expedited shipping options. The available shipping options will be presented during the checkout process.
2. Shipping Costs
- Cost Calculation: Shipping costs are calculated based on the weight of your order and the delivery location. You will see the total shipping charges during the checkout process before completing your order.
3. Processing Time
- Order Processing: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or have any unforeseen circumstances, your order may be delayed.
4. Delivery Time
- Estimated Delivery: Delivery times may vary based on your location. Once your order is shipped, you will receive a tracking number to monitor your shipment. Generally, standard shipping takes 5-10 business days, while expedited shipping may take 2-5 business days.
5. International Shipping
- International Orders: Currently, we only ship within India. For international shipping inquiries, please contact us at info@vertex.co.in.
6. Lost or Damaged Packages
- Claims: If your order is lost or damaged during shipping, please contact us immediately at info@vertex.co.in. We will work with you to resolve the issue.
7. Contact Us
For any questions regarding our Shipping Policy, please contact us:
- By email: info@vertex.co.in
- By phone: 9886744321
- By mail: Vertex Integrated Services, 88A (Old No. A-228), Upper Ground Floor, I.T. Park, Opp: Indira Glass House, Near Hosur Circle, Old PB Rd, Hubballi, Karnataka 580029